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Call us now (08) 7533 8387

Brokers, Underwriters, Lenders & Property Professionals

Certified Electrical Switchboard Thermal Imaging For Commercial & Industrial Properties — Delivered Within 48 Hours

Detects Hidden Faults Before They Cause Fires

Meets Commercial Insurer Annual Inspection Requirements

No Shutdown Required — Conducted Under Normal Operating Load

Detects Hidden Faults Before They Cause Fires

Meets Commercial Insurer Annual Inspection Requirements

No Shutdown Required — Conducted Under Normal Operating Load

⭐⭐⭐⭐⭐ 5.0 Google Rating

★★★★★ 5.0 Google Rating

15+ Years

Property Risk & Surveying Experience

100%

Western Australian Owned, Local Presence

#1

Choice for Insurer-Approved Property Risk Reports in WA

100%

Broker Repeat & Referrals Clients

500+

Insurer-Approved Risk Survey Reports Delivered Across Australia Annually

15+ Years
Property Risk & Surveying Experience
100%
Australian Owned, Local Presence
500+
Insurer-Approved Risk Survey Reports
#1
Choice for Insurer-Approved Property Reports
100%
Broker Repeat & Referrals Clients

WHO THIS SERVICE IS FOR

If You Own, Manage, Or Insure A Commercial or Industrial Property With An Electrical witchboard

Thermographic scanning is increasingly required by commercial property insurers as an annual condition of cover. It is relevant to any person or organisation responsible for the electrical safety and insurance compliance of a commercial building. If any of the following applies to you, Survaid can help:

  • You own or manage a commercial, industrial, retail, strata, or hospitality property and need to meet insurance renewal requirements

  • Your insurer or underwriter has requested a thermographic scanning report as a condition of cover or policy renewal

  • You are a property manager, strata manager, or facility manager responsible for electrical safety compliance at a commercial site

  • You have not had your switchboards thermally scanned within the past 12 months

  • You are an insurance broker managing a client placement that requires current thermographic scanning certification

★★★★★ 5.0 Google Rating
★★★★★ 5.0 Google Rating

WHAT IS A THERMOGRAPHIC SCAN?

A Non-Invasive Inspection That Detects Hidden Electrical Faults Before They Cause Fires

Thermographic scanning (also known as thermal imaging or infrared thermography) is a non-invasive inspection method that uses a calibrated infrared camera to detect abnormal heat patterns in electrical switchboards, distribution boards, and associated electrical components.

Electrical faults — including loose connections, overloaded circuits, undersized cables, and failing components — generate heat before they fail. This heat is often invisible to the naked eye but clearly visible through thermal imaging. By identifying these heat signatures under normal operating conditions, Survaid can detect and document developing faults before they escalate into equipment failure, unplanned outages, or electrical fire.

Faulty electrical equipment is the leading cause of commercial property fires in Australia, responsible for approximately one in five fire damage claims. Thermographic scanning is one of the most cost-effective preventative maintenance measures available to commercial property owners and managers.

WHY IT MATTERS

Insurance Compliance & Fire Prevention — Both Depend On It

The insurance and safety case for annual thermographic scanning is well established:

  • Many commercial property insurers in Australia now require annual switchboard thermal imaging as a condition of policy renewal — without a current report from a certified thermographer, your cover may be affected in the event of an electrical fire

  • Electrical fires in commercial properties can cause tens or hundreds of thousands of dollars in damage, business interruption, and liability — thermal scanning costs a fraction of this exposure

  • Thermal imaging is conducted under normal operating load — no shutdown required, no disruption to your business operations

  • A documented thermographic scanning report provides an audit trail for insurers, building owners, and regulators demonstrating active risk management

WHAT YOU RECEIVE

A Comprehensive Thermographic Scanning Report — Insurance-Ready & Clearly Documented

Every Thermographic Scan conducted by Survaid includes:

  • Full thermal imaging inspection of all switchboards and distribution boards using calibrated infrared equipment

  • Scans conducted under normal operating load — no power shutdown required

  • High-resolution thermal images documenting all inspected components

  • Expert interpretation of all thermal anomalies — distinguishing genuine fault conditions from normal operational heat

  • Priority risk grading of identified faults — critical, moderate, or advisory

  • Detailed written report with findings, thermal images, and repair recommendations formatted for insurer submission

  • Report delivered within 48 hours of the inspection

★★★★★ 5.0 G Google Rating

HOW IT WORKS

Fast, non-invasive, and completed during normal business hours

STEP 01

icon Booking Confirmed

Aaron confirms the number and location of switchboards, access requirements, and any specific insurer requirements. An inspection time is booked that suits your operations — no shutdown or disruption to business required.

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STEP 02

icon On-Site Thermal Imaging

Using calibrated infrared equipment, Aaron scans all switchboards and distribution boards while the building is under normal operating load. Thermal images are captured for all components — not just identified anomalies.

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STEP 03

icon Analysis and Interpretation

All thermal images are analysed by a certified thermographer. Genuine fault conditions are identified and graded by severity — distinguishing between critical faults requiring immediate attention and advisory items for monitoring.

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STEP 04

icon Report Delivered

A comprehensive written report is produced with thermal images, fault identification, risk grading, and repair recommendations — formatted for submission to your insurer and available for your maintenance records. Delivered within 48 hours.

Building Design

WHY SURVAID

Certified. Thorough. Insurance-Ready.

WA Based

Certified Thermographer: All thermographic scans are conducted and interpreted by qualified professionals certified to a minimum of Level 2 — not simply technicians with a camera.

Experience

Insurance-Compliant Reports: Survaid's thermographic scanning reports are formatted to satisfy commercial insurer requirements. If your insurer has specific format or certification requirements, Aaron will confirm these upfront and ensure the report meets them before delivery.

Right Report

No Shutdown. No Disruption: Thermographic scanning is conducted while your building is running at normal capacity. There is no need to shut down power, interrupt operations, or inconvenience tenants. The inspection is fast, clean, and minimally disruptive.

Communication

Clear Fault Interpretation: Every thermal anomaly is assessed and graded — distinguishing between critical faults that need immediate action, moderate issues for scheduled repair, and normal operational heat signatures. You receive clarity, not just images.

★★★★★ 5.0 G Google Rating
HOW SURVAID COMPARES

What To Look For In A Thermographic Scanning Provider

Features
Certified thermographer (AS ISO 18436-7)
Insurance-compliant report format
No shutdown — conducted under load
Fault interpretation, not just images
Priority risk grading included
48-hour report delivery
WA-based, local expertise
Survaid
Electricians (Non-Certified)
Rarely
Varies
Varies
Varies
Varies
Varies
Large National Providers
Varies
Unaccredited Thermographers
Varies
Varies

OTHER SURVAID SERVICES

Need More Than One Report Type?

Survaid offers four specialist property report services. Many clients require more than one — and we handle them all. Simply mention it in your enquiry and Aaron will scope everything in a single visit where possible.

Property Risk Reports

Comprehensive insurer-compliant risk assessments for commercial properties — identifying fire, flood, theft, and liability exposures.

Replacement Cost Plans

Certified building replacement cost valuations ensuring your property is insured for its true rebuild value, scoped for full or partial loss.

Asbestos Management Plans

Licensed asbestos assessors and NATA-accredited testing — management surveys, refurbishment/demolition surveys, and full HAZMAT management.

To enquire about multiple services, simply mention it in the form below and Aaron will discuss the most efficient way to scope and schedule your engagement.

★★★★★ 5.0 G Google Rating
★★★★★ 5.0 Google Rating
Client Testimonials

What Our Clients Say

Survaid's reputation is built on consistent delivery and genuine professional relationships.

MT
Michael Torres
Insurance Broker

"Survaid's reports are the gold standard for our clients. The color-coded risk and life expectancy scenarios have transformed our calculations."
ER
Emily Roux
Property Manager

"Fast, professional and on the ball. The turn-around time from requesting a quote and receiving our final report was unprecedented."
SB
Sarah Bennett
Facilities Director

"Survaid's asbestos management report allowed us to safely renovate our building. The detailed analysis gave us complete confidence."
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FREQUENTLY ASKED QUESTIONS

Thermographic Scans — Common Questions Answered

Is thermographic scanning a legal requirement for my property?

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Thermographic scanning is not currently mandated by law for all commercial properties in Australia. However, many commercial property insurers now require annual switchboard thermal imaging as a condition of cover renewal. Failing to provide a current report from a certified thermographer may affect your coverage in the event of an electrical fire. Aaron can advise on your insurer's specific requirements.

How often should switchboards be thermally scanned?

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For most commercial properties, annual thermographic scanning is the standard best practice and the frequency most commonly required by insurers. Properties in high-load environments — such as manufacturing facilities, mining sites, or large hospitality venues — may require more frequent scanning. Aaron will advise on the appropriate frequency for your property type and use.

Will the building need to be shut down during the scan?

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No. Thermographic scanning is conducted while the building is under normal operating load — this is actually essential, as electrical faults are most visible when the system is working hard. There is no need to shut down power, interrupt operations, or inconvenience tenants.

How long does a thermographic scan take?

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Inspection duration depends on the number and location of switchboards in the building. Most standard commercial inspections are completed within one to two hours on-site. Aaron will provide an estimated inspection time when the scope is confirmed at booking.

What happens if a fault is found during the scan?

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If a fault is identified, it will be clearly documented in the report with a risk grade — critical, moderate, or advisory — and a recommendation for the appropriate rectification action. Critical faults will be communicated to you promptly. The report provides the documentation you need to instruct an electrician to carry out repairs.

Will the thermographic report satisfy my insurer's requirements?

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Survaid's reports are produced by a certified thermographer and formatted to meet commercial insurer requirements. If your insurer has specific certification, format, or methodology requirements, Aaron will confirm these before the inspection and ensure the report complies. If you are unsure of your insurer's requirements, Aaron can assist in clarifying them.

ENQUIRY FORM

Request Your Report

Complete the form below to request your Thermographic Scan Report. We will respond within one business day to discuss your property, confirm scope, and provide a quote.

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